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FAQ

Frequently asked questions

Get answers to some of the questions we often hear from the golf venues

What is GolfMore?

GolfMore is a Danish-founded and based company. We are Europe’s leading provider of self-service and payment solutions designed specifically for golf clubs.

GolfMore provides innovative solutions across four key areas:

  • Driving Range: We offer advanced driving range solutions that come with intelligent payment features, making it easier for users to enjoy their experience.
  • Self Service Kiosk: Our self-service kiosks streamline the check-in process and enhance customer convenience.
  • Voucher Management: We provide effective tools for managing vouchers and green fees, ensuring a smooth transaction experience.
  • Simulator Management: Our online management system for golf simulators allows for easy booking and usage tracking.

Central to our offerings is the complimentary GolfMore app, which seamlessly integrates all these functionalities into a user-friendly platform.

In what languages are GolfMore available?

We support all the major European languages, so players can easily buy balls for the driving range without any barriers.

GolfMore is available in every European country.

Does GolfMore work with my existing ball-dispenser hardware?

Absolutely! GolfMore works with all the major ball dispensers, so there’s almost a 100% chance you can enjoy the extra revenue and benefits from using GolfMore's Driving Range Payment System.

What does it cost and what is the contract commitment?

At GolfMore, we believe in creating value, which is why we have a straightforward pricing structure without any long-term commitments.

You only pay for the installation and then a flat-rate monthly subscription for the system.

Most clubs see almost instant return on investment after implementing the GolfMore Driving Range System, thanks to the user-friendly interface, self-service options, and flexible payment methods.

 

How long does installation of the system take?

Under normal circumstances, a retrofit will typically take between 2-3 weeks.

Step 1 - Initial Documents

  • Action Golf Club: Review and sign the documents digitally.

Step 2 - Payment Agreement

  • Action GolfMore: Send instructions to the golf club.
  • Action Golf Club: Follow the instructions for each payment channel. (Days are needed for Worldline to approve.)

Step 3 - Onboarding

  • Action GolfMore: Send onboarding email.
  • Action Golf Club: Book training session with GolfMore.

Step 4 - Training & Onboarding

  • Action GolfMore: GolfMore will conduct a virtual training meeting (normally 1 hour).

Step 5 - Delivery & Installation

  • Action GolfMore: After approval of the payment contract(s), GolfMore will run the final test and ship the hardware.
  • Action Golf Club: The golf club will install the equipment within 7 days of receipt. If needed, GolfMore is available for online guidance.

Step 6 - Live

Now your new system is up and running.

During the installation of the system, make sure to keep at least one bay open so that revenue interruptions are kept to a minimum.

What payment methods can my players use?

GolfMore lets players enjoy more payment options than any other system.

Pay with credit card: Visa, Mastercard, local debit cards, Apple Pay, Google Pay.

Mobile payments: MobilePay (DK), Swish (SE), and Vipps (NO).

Players can also pay with credits from the GolfMore app or by using a QR code, NFC cards, or a 5-digit PIN code.

Can GolfMore integrate with our booking- and tee-sheet systems?

Yes! We have full integration with the leading tee sheet and booking platforms, allowing us to respect member pricing tiers.

This enables you to issue "ball money," flexible memberships, or voucher codes that sync back to your CRM and other systems.

 

What happens if the dispenser or network goes down?

GolfMore’s devices ping a health server every minute; if a cabinet or router drops, our support team is alerted instantly.

Most issues are fixed remotely; for hardware faults, we ship swap-out parts next-day across the EU. Phone support is available from sunrise to sunset, seven days a week.

Is the system GDPR-compliant?

GolfMore ApS is the data controller; all processing follows the Danish Personal Data Act and GDPR.

Card data never touches GolfMore servers. Card payments are handled by Verifone according to the highest security standard.

Clubs can export, correct or delete player data directly in the admin panel.

How do I change prices, run campaigns, or offer member discounts?

Open the “Products & Pricing” tab, choose a bucket size or voucher, and edit price, period, or eligible member group. You can:

  • Schedule happy-hour pricing by day/time.

  • Send “top-up X get Y bonus” credits to juniors or VIPs.

  • Create limited-use promo codes for events.

Changes go live instantly across all connected dispensers and in the mobile app.

What reporting and customer insights do I get?

The cloud dashboard shows real-time KPIs: balls dispensed per hour, revenue per bucket size, payment method split, heat maps of peak times, and multi-range roll-ups.

Exports (CSV/Excel) plug straight into accounting or BI tools. 

What languages are being supported?

All European languages are supported directly for the players.

The admin system for the staff is currently available in: English, German, Danish, Norwegian, and Swedish.

 

Can I use your app at our Driving Range?

Yes!  All our products are connected via our interactive and fully integrated app, which is available for free on the Apple and Google stores.

In addition to our GolfMore Driving Range systems, you can also access our self-service kioskvoucher management, and simulator management through the app.

Can I specify time slots during the day when the Driving Range is open and closed to the public?

Yes! You can set weekly and daily time slots when the Driving Range is closed for maintenance or group training.

You can also define periods with free vending for larger groups, happy hours, or company days.

Boost your driving range sales today

Do like 500+ European golf clubs, and increase revenue with GolfMores Driving Range system.
Book a free demo today and learn exactly how the system would work for your venue.